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AI for IT / Quality and Reliability
IT WORKFLOW ASSISTANCE · AI FOR IT

Incident Analysis and Runbooks with AI

Observability SRE and Production Operations. Work through 10 core concepts with AI assistance, and finish with a reviewed instrumented application with incident and restore exercise.

TechSenior10 conceptsPlanned · trainer to assign
AT A GLANCE

Is this programme for you?

Built for sre, devops, senior developers. AI helps you move faster; every output is checked against references, runnable examples or a human review before you rely on it.

Who it's for
SRE, DevOps, senior developers
IT domain
Observability SRE and Production Operations (Advanced)
Prerequisites
Cloud Serverless and Edge; Backend Application Engineering
How AI is used
IT workflow assistance
Reviewed output
Instrumented application with incident and restore exercise
How work is checked
Check against references, runnable examples or domain review; record uncertain outputs
Trainer
Trainer to assign
Status
Planned · dates and fees not yet set
CORE CONCEPTS

10 concepts, each with a practice brief.

Each concept ends in evidence you can show. Briefs are starting points and are reviewed by the trainer before publication.

  1. 01

    Structured telemetry design

    Use local or synthetic evidence to investigate Structured telemetry design in the context of Instrumented application with incident and restore exercise; explain the observation and next action.

    AnalyzeAdvancedEvidence: Diagnosis record and evidenceIWA-C27-01
  2. 02

    Metrics and cardinality

    Use local or synthetic evidence to investigate Metrics and cardinality in the context of Instrumented application with incident and restore exercise; explain the observation and next action.

    AnalyzeAdvancedEvidence: Diagnosis record and evidenceIWA-C27-02
  3. 03

    Log correlation

    Use local or synthetic evidence to investigate Log correlation in the context of Instrumented application with incident and restore exercise; explain the observation and next action.

    AnalyzeAdvancedEvidence: Diagnosis record and evidenceIWA-C27-03
  4. 04

    Distributed tracing

    Use local or synthetic evidence to investigate Distributed tracing in the context of Instrumented application with incident and restore exercise; explain the observation and next action.

    AnalyzeAdvancedEvidence: Diagnosis record and evidenceIWA-C27-04
  5. 05

    SLIs SLOs and error budgets

    Use local or synthetic evidence to investigate SLIs SLOs and error budgets in the context of Instrumented application with incident and restore exercise; explain the observation and next action.

    AnalyzeAdvancedEvidence: Diagnosis record and evidenceIWA-C27-05
  6. 06

    Alert design and on-call triage

    Use local or synthetic evidence to investigate Alert design and on-call triage in the context of Instrumented application with incident and restore exercise; explain the observation and next action.

    AnalyzeAdvancedEvidence: Diagnosis record and evidenceIWA-C27-06
  7. 07

    Incident response runbooks

    Use local or synthetic evidence to investigate Incident response runbooks in the context of Instrumented application with incident and restore exercise; explain the observation and next action.

    AnalyzeAdvancedEvidence: Diagnosis record and evidenceIWA-C27-07
  8. 08

    Post-incident learning

    Use local or synthetic evidence to investigate Post-incident learning in the context of Instrumented application with incident and restore exercise; explain the observation and next action.

    AnalyzeAdvancedEvidence: Diagnosis record and evidenceIWA-C27-08
  9. 09

    Backup disaster recovery and restore drills

    Use local or synthetic evidence to investigate Backup disaster recovery and restore drills in the context of Instrumented application with incident and restore exercise; explain the observation and next action.

    AnalyzeAdvancedEvidence: Diagnosis record and evidenceIWA-C27-09
  10. 10

    Reliability fault experiments

    Use local or synthetic evidence to investigate Reliability fault experiments in the context of Instrumented application with incident and restore exercise; explain the observation and next action.

    AnalyzeAdvancedEvidence: Diagnosis record and evidenceIWA-C27-10
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